Email and Online Security Tips
The protection of one's personal information is the type of thing that every
online trader needs to be able to take for granted. At optionsXpress, we consider
it to be among our most important responsibilities.
We take the threat of Internet fraud seriously and remain concerned with protecting your personal information. Please be aware that:
optionsXpress will not request your login or password or your personal information by e-mail. Nor do we send attachments in an e-mail communication, except upon your direct request to a live person on our staff.
To protect the security of your account, optionsXpress will not provide or confirm your password. No one from optionsXpress will ever request your password. If you forget your password, you will be able to reset it online at any time using our secure password reset service.
Report fraudulent e-mails. If you receive a suspicious e-mail request from optionsXpress, please do not comply but call us at (888) 280-8020 or forward the e-mail to info@optionsxpress.com with your concern in order to verify its authenticity.
From time-to-time we may send identity verification e-mail requests for accounts to comply with various U.S. and industry regulations. E-mail is not a secure form of communication. To arrange for a secure method to transfer of sensitive personal information or legal documents, please call us at (888) 280-8020.
It is your responsibility to keep your password secure. If you distribute your password to third-parties, you assume responsibility for their actions. We recommend that you never share your password and that it be changed frequently – at least once a month. Secure password changes may be made online at anytime.
Set your automated account logoff to a reasonable time, to help ensure that you never leave your personal information untended.
optionsXpress recommends that you maintain up-to-date system software, a current anti-virus and anti-spyware software, an internet firewall solution, and we suggest you become familiar with your browser and computer's security settings. Anti-virus and anti-spyware software require frequent updates to keep pace with new risks.
optionsXpress recommends that you use caution when accessing your account via a wireless network connection and refer to your wireless manual or software vendor for security capabilities.
To help protect your account, you should use your own known computer and regularly conduct system tests for possible system vulnerabilities.
Check your account regularly as well as your mailed quarterly statements to verify all transactions. Notify us immediately of any erroneous or suspicious transactions.
For additional tips from the federal government and the technology industry, please visit OnGuard Online*. OnGuard Online also links to GetNetWise* which can help you select the right tools to secure your computer.
Got five minutes? We've got an account with your name on it.
No Lemons Here!
Take a test drive and see what's included when you open an account.
Test-Drive Today
Questions?
Access live help or call us:
(888) 280-8020
